retail parts pro

Advance Stores Company • Edison, NJ

2d • Onsite

About The Position

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Requirements

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Ability to speak and write English effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Ability to understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Ability to use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Proficiency in Microsoft software (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
• Must have a valid driver's license
• Ability to locate and stock parts
• Safety knowledge and skills
• Ability to operate inventory systems and store equipment
• Ability to operate POS and Parts lookup systems
• Expertise at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing

Nice To Haves

• Spanish a plus
• ASE certification preferred, but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Benefits

• Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed