Retail Parts Pro Store 8137

Advance Stores Company•Woodbury, NJ

1d•Onsite

About The Position

The Retail Parts Pro is a professional level sales position designed to support advanced functions of the DIY business. This role requires expert knowledge of store systems, advanced automotive system knowledge, and comprehensive part knowledge. The Retail Parts Pro will be capable of advanced identification, troubleshooting, and project assistance for DIY customers. Responsibilities include sourcing parts from various channels such as special order, FDO, and second sources, and maintaining in-depth knowledge of store inventory and maintenance processes. This is a full-time position.

Requirements

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English; communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Must have a valid driver's license

Nice To Haves

Spanish language skills
ASE certification preferred, or ASE P2 certified/ready equivalent

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot