Retail Operations Team Member

About the position

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country.

Responsibilities

• Ensure the proper and efficient operation of the station during the shift.
• Contribute to the increased profitability and growth of the store.
• Meet customer needs effectively.
• Work a flexible schedule as needed.
• Communicate with management on store operations quickly.
• Interact with customers in a friendly, professional manner.
• Prepare a shift report at the end of the shift.
• Provide the best customer experience to every customer.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases to customers and promote specials.
• Assume full responsibility for the execution of the customer service program.
• Minimize safety risks to employees, customers, and suppliers.
• Enforce environmental and hazardous material regulations.
• Maintain safety and security of the store.
• Document any accidents or incidents that occur.
• Manage the maintenance of the customer environment inside and around the store.
• Operate all assigned equipment safely and efficiently.
• Support implementation of the Safety and Health program.
• Report workplace accidents, injuries, incidents, or illnesses.
• Complete the new employee safety orientation procedure.

Requirements

• Must be 18 years of age or older.
• Read, understand, and write the English language at the eighth-grade level.
• Perform arithmetic calculations at the eighth-grade level.
• Ability to validate identification prior to selling tobacco and/or alcohol.
• Can lift up to 30 pounds and carry cases of milk cartons and soft drinks.
• Ability to remain calm and respond according to policies and procedures in emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Ability to work in various temperature environments.