Retail Operations Specialist

Trulieve • Jacksonville, FL

115d • Onsite

About The Position

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requirements

• A minimum of an associate degree is preferred
• Must be at least 21 years of age
• Prior operations management experience, preferably in retail and/or customer service area is a plus
• Self-starter with a history of pushing for deadline-driven results and deliverables
• Process improvement and documentation; Attention to detail; time-management, prioritization, and organizational skills
• Observant, analytical, inquisitive, and attentive
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
• Must possess the ability to train, develop, and evaluate a team
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
• Able to understand and follow written/oral instructions
• Must possess the mental and physical capacities necessary to perform the job duties
• Must possess a valid driver's license and a clear driving record
• Must be able to pass a level 2 background check

Responsibilities

• Assist with managing, facilitating, and increasing the communication and efficiency between departments
• Provide recommendations to the Regional Manager of Operations to improve operations and drive growth
• Monitor daily productivity, recommending modifications to improve overall effectiveness of personnel and operations
• Assist with system and technology training and implementation
• Support in the development of standard operating procedures to increase efficiency within the designated region
• Assist with training and support to all Trulieve retail partners in company
• Partner with the Regional Manager of Operations to identify and target areas in which a business can improve operation
• Maintain a project management system and cross-functional communication for store operations
• Identify needs and strategize operational plans for retail training, visual merchandising and store aesthetics, customer flow, product organization, and asset protection in retail locations
• Provide support with new store openings to ensure the store and team are prepared for Grand Opening and understand operations moving forward
• Partner with L&D to develop product education for new product launches
• Visit retail establishments to ensure efficient and effective management as well as high performance sales
• Other miscellaneous assigned projects and responsibilities as directed by the Regional Manager of Operations

Benefits

• Comprehensive benefits package including paid time off
• Salary will be commensurate with experience

What This Job Offers

• Job Type: Full-time
• Industry: Health and Personal Care Retailers
• Education Level: Associate degree