Retail Operations Specialist (Part-time)

BayPort Credit Union • Newport News, VA

1d

About The Position

The primary purpose of this position is to enhance our operational capabilities
through data analysis, compliance monitoring, and cross-department
collaboration. The ideal candidate will be highly organized, tech-savvy, and
skilled at transforming complex data into actionable insights.

Requirements

• High school diploma or equivalent.
• Strong experience with data analysis, including building and interpreting Pivot Tables and charts.
• Advanced proficiency in Microsoft Suite (Excel, SharePoint, PowerPoint, Word).
• Ability to adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It’s On Me, and One Team.
• Excellent attention to detail and organizational skills.
• Demonstrated ability to solve problems and conduct effective research.
• Exceptional written and verbal communication skills, capable of delivering executive-level insights.
• Ability to prioritize tasks, manage multiple projects, and meet deadlines.

Nice To Haves

• College degree or equivalent, in business, project management, or related field.
• Experience in a financial institution, preferably in a credit union environment.
• Background in operations, data analysis, or compliance reporting.
• Familiarity with project management and process improvement methodologies

Responsibilities

• Collect, analyze, and interpret data to support business decisions and strategic planning.
• Develop and maintain reporting dashboards to monitor performance metrics.
• Ensure compliance with regulatory standards, assist in audit preparation and process improvements.
• Collaborate with key business units including Lending, Compliance, Marketing, and Member Experience to drive process efficiency.
• Support high-level administrative functions such as project tracking, documentation, and executive reporting.
• Leverage advanced Microsoft Excel skills for Pivot Tables, VLOOKUP, Macros, and data visualization.
• Manage SharePoint sites and assist with information sharing across departments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees