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We are seeking a North America (NA) Store Operations Process Optimization Specialist to enhance our store workload management, store tests, and support our Workload & Communications team. This role will involve developing tools, systems, and processes to streamline project management within the NA Store Operations team. The ideal candidate will become proficient in Back-of-House (BOH), Front-of-House (FOH), Technology, and Online-to-Offline (O2O) operations to drive project success in the NA geography (geo).