Retail Operations Specialist, Full-Time

About the position

Perigold, the destination for luxury home, is opening its first physical retail stores, first-of-their-kind retail destinations of 20-30K square feet, with the best products in all styles and from across our catalog including furniture, decor, housewares, and home improvement categories. Come be a part of it! We are looking for a Logistics Lead to oversee all back of house store operations, and report directly into the Store Manager. If you are driven, collaborative, and determined with strong attention to detail and communication skills and thrive on constant learning and dynamic challenges, this may be the perfect fit.

Responsibilities

• Maintain luxury experience standards by supporting an authentic, inviting guest experience that exemplifies our commitment to customer satisfaction and passion for luxury design.
• Oversee full store inventory accuracy, all inbound and outbound flows, all store replenishment, and fulfillment.
• Support the Store Manager and team with receiving and stockroom organization and supply levels to maximize inventory accuracy, inventory reconciliation and restocking efficiency, safety and productivity to support sales floor replenishment, returns and other related processes.
• Maintain and communicate comprehensive operations reporting for the store vs goals established for the business and by the store manager.
• Report on inventory position to store manager and leads on a regular basis.
• Collaborate closely with corporate PIM/SIM team to reconcile inventory and planning accuracy, and troubleshoot issues.
• Partner with Guest Experience and Sales leads to ensure alignment with greater business requirements and expectations (including soliciting feedback on back of house processes and policies, and working to improve as needed).
• Perform key holder and Manager On Duty duties.

Requirements

• 1-3 years of experience in a supply chain related role; retail back of house and/or fulfillment experience a plus.
• Customer centric mindset.
• Demonstrated ability to thrive in a fast-paced, startup environment, including willingness to explore and test innovative ideas and pursue continuous improvement.
• Strong business acumen, and exceptional analytical, problem-solving, and decision-making skills.
• Strong organization, self-motivation, communication and relationship management skills.
• Flexibility availability (including mornings, nights, weekends, some holidays).
• Candidates must be open to learning how to safely operate a pallet jack (also known as a pallet truck or pump truck) as part of their job responsibilities.

Benefits

• Compensation starting at $24.00 per hour
• Medical benefits
• Financial benefits
• Generous employee discount