Retail Operations Manager

Land O'Lakes•Seattle, WA

1d•Remote

About The Position

Join Land O’Lakes, Inc., and help us bring food from farmer to fork, building vibrant communities along the way. We’re a global, Fortune 250 company and a farmer-owned cooperative, which means we work for one another—not Wall Street. We’re proud to rank a Top Workplace. We offer: Competitive compensation and rewards Best-in-class healthcare for you and your family Powerful savings programs Training and career progression Retail Operations Manager This is a customer-facing, consultative sales role within the Regional Retail channel focused on driving feed sales in the assigned territory. Success comes from leveraging industry-leading tools, including analytical dashboards and technical expertise, while building strong relationships with retailer teams, store associates, managers, and district leaders, to boost brand presence and in-store sales. The position is responsible for growing market share through proprietary products and ensuring both customer and end-consumer satisfaction. This is a remote position partnering with Farm & Ranch Retailers within Idaho, Washington, Colorado, Wyoming & Montana. Candidates will be expected to live in the geography.

Requirements

Bachelor’s Degree in Ag or related business field (ex. Animal Science/Nutrition, Ag Business, Ag Education)
2+ years successful sales and/or nutritional experience influencing individuals through knowledge
Ability to manage shifting and multiple priorities, motivated, responsive manner with shoppers and Retail store associates
Relationship skills: ability to create and maintain positive relationships with current and future accounts.
Proven ability to interact well with customers, suppliers, employees, and management at all levels
Strong financial and analytical acumen; sales data analysis to create strong results
Able to relate Purina business strategies for positive outcomes
Ability to work independently and within cross-functional teams
Ability to resolve conflict or store complaints as they arise
Strong general management skills including ability to resolve issues quickly and effectively, analytical and strategic thinking
Communication skills: written and oral, including strategy presentations to staff at all levels
Creative thinker: possess the ability to develop and create new ideas, systems, and relationships for the success of the company
Planning skills: must have the ability to develop specific plans and goals to help in accomplishing tasks effectively and efficiently
Ability to effectively lead and manage through change
Proficient in Microsoft office applications, including virtual tools
Overnight Travel: 75%

Responsibilities

Promote the Purina Animal Nutrition brand by partnering with local store management, driving product visibility, and ensuring flawless execution of promotions.
Conduct regular store visits within assigned territory to build strong relationships and support premium product sales that exceed targets and budget goals.
Deliver exceptional results in retail environments through strategic engagement and performance-driven initiatives.
Act as the primary communication link between field teams and internal departments, including marketing, supply chain, and innovation.
Maintain in-depth knowledge of Purina branded products to support sales and training initiatives.
Build strong, trust-based relationships with accounts to enable training events, new store onboarding, and growth activities.
Develop strategic partnerships with key customer leaders such as Regional Vice Presidents, District Managers, Store Managers, Team Leads, and Receivers.
Collaborate effectively with peers and Customer Development Managers across the territory to ensure alignment and execution.
Record results and manage administrative responsibilities through the CRM platform.
Partner with cross-functional teams to create impactful sales and marketing collateral.
Build strong internal and external relationships across divisions and companies to support broader growth objectives.
Drive innovation by introducing new strategies and trend-forward approaches to elevate opportunities within the territory.

Benefits

Competitive compensation and rewards
Best-in-class healthcare for you and your family
Powerful savings programs
Training and career progression
3 medical plan choices including HSA plan options
Vision & dental plan
Company paid Life, AD&D, short-term and long-term disability, parental leave, caregiver leave and emergency leave
401(k) plan with company match and additional automatic contribution regardless of participation
Paid Time Off, Paid Holidays and Employee Assistance Program
Wellness program focused on Physical, Financial and Emotional Health with opportunity for cash incentives