Retail Operations Lead
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About The Position
At Flight Club, we hope to bring our values to life through the passion of our employees. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. In this role, you will execute daily outbound/inbound stock transfers to other store and warehouse locations, research and investigate inventory-related issues, execute regular inventory cycle counts; resolve and report variances, identify and resolve issues with any inbound units, document issues and communicate with sellers and buyers to reach an optimal resolution according to marketplace guidelines, proactively collaborate with other departments to accomplish goals, communicate with other teams to ensure accurate inventory, order SLA’s, issues/photos and timely service, develop an understanding of shoe conditions, specifically those considered 'issues' by GOAT standards, manage GOAT pick-up and GOAT drop-off timing, issues and accuracy, thrive on problem-solving and creating solutions derived from data, use data to provide impactful analysis of inventory trends to minimize loss, and be flexible to manage other assignments as they come up.
