About the position
Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are responsible for supporting sales associates, customers, and store management, processing payments and finance applications, answering delivery questions, assisting with customer care responsibilities, answering phones, and various other office duties as assigned. At Rooms To Go, we care for you as you care for our customers. Whether you have worked in retail or are just starting out, this is where you want to be! Our associates are appreciated as part of a team and love Rooms To Go and helping to serve our customers. Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US - with approximately 200 stores in ten southern states, the company is focused on expansion and innovation. There has never been a better time to join the Rooms To Go family, and as we continue to grow, an increasing number of opportunities are available for our team members to expand and grow their careers into positions as managers, salespeople within our stores.
Responsibilities
- Support sales associates and customers
- Process payments and finance applications
- Answer delivery questions
- Assist with customer care responsibilities
- Answer phones
- Perform various other office duties as assigned
Requirements
- Over one year of relevant experience preferred
- Courteous and patient with strong customer service orientation
- Computer navigation skills and general computer knowledge
- Understanding of MS Office
- Ability to effectively communicate, both written and verbally
- Open to applicants with or without a high school diploma/GED
- A good fit for applicants with gaps in their resume or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
Benefits
- Health, dental and vision insurance for full-time (30 hours or more)
- 401(k)
- Employee assistance program
- Employee discount
- Life insurance
- Paid time off
- Paid training
