Retail Non-Producing Manager

Envoy Mortgage • Colorado Springs, CO

3d

About The Position

The Branch Manager primary job functions are to effectively recruit, coach, manage, and motivate a high-performance origination team and support staff and oversight of branch operations while promoting mortgage loan products and building relationships. Independent decisions are made on a frequent basis. This is an unlicensed position, with no ability to originate loans.

Requirements

• High School diploma or equivalent is required, Bachelor’s Degree in Business, Finance or related field, preferred
• 7 years related experience and/or training; or equivalent combination of education and experience in mortgage origination, with 2+ years related Branch Management, preferred
• 2 years’ experience in sales leadership role managing Loan Originators, preferred
• Demonstrated success in growing sales and revenue goals
• Average of $ $3 MM (or 6 units) average monthly team volume, preferred minimum
• Proven leadership skills with demonstrated capacity in management/motivation of employees
• In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures, and documentation
• Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience, preferred
• Demonstrated proficiency with Microsoft Excel, Word and Outlook
• Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
• Commitment to high standards and adherence to company policy
• Ability to manage priorities and workflow
• Ability to make timely and sound decisions
• Satisfactorily pass background check
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision
• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl

Responsibilities

• Assist Branch in Promoting Envoy to Real Estate Agents, and other referral sources.
• Actively recruit and hire successful candidates for Originator roles
• Supervise and mentor Originators in the Branch
• Supervise and mentor processors and support staff within a branch
• Manage Branch revenue and expenses to meet the Company’s objectives
• Adhere staff and Branch meets all Envoy standards, including, but not limited to production minimums and customer service.
• Stay current on personal finance principles in order to offer comprehensive mortgage advice to Branch staff
• Monitor the process and communicate effectively with the Branch and Corporate staff to assist in handling all Production matters
• Educate staff to present complete and accurate files to the Processor
• Coordinate the flow of information to all concerned parties
• Stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines
• Ensure all marketing is performed in a manner that is compliant
• Comply with local, state and federal laws regarding position
• Conduct business in an ethical manner and in the best interest of Envoy, with Envoy’s core values in mind
• Any additional duties that may be assigned by the Regional Vice President

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED