About The Position

As a Merchandising Colleague at Macy's, you will play a vital role in creating exceptional customer experiences through your expertise in merchandise and services. This position involves enhancing the visual presentation of products, maintaining displays, and ensuring accurate pricing and signage, all while working in a fast-paced environment that requires flexibility and teamwork.

Requirements

  • Good understanding of the products being sold and ability to provide expert guidance to customers.
  • Ability to build relationships with customers and achieve sales goals.
  • Utilize point of sale technology and applications effectively.
  • Self-driven to keep up with product knowledge and trends through Macy's educational resources.
  • Excellent interpersonal skills to work effectively with colleagues at all levels.
  • Ability to collaborate with the team to drive sales and enhance customer experience.

Nice To Haves

  • Flexible availability including days, evenings, weekends, and holidays.
  • Enjoy meeting people and sharing information.
  • Resourceful and adaptable to changing priorities.

Responsibilities

  • Greet and connect with customers in a friendly and genuine way.
  • Recommend products by asking questions to identify customer needs and inspiring purchases.
  • Offer options and solutions to customers to complete the sale.
  • Wrap up the moment to close out the customer's shopping journey, celebrating their purchases.
  • Master store products, services, loyalty programs, and Macy's sales systems to assist customers.
  • Maintain department recovery standards, including selling floor and fitting rooms.
  • Ensure accurate pricing and signage throughout the store using technology to update product information.
  • Work with team members to achieve department goals and maintain a positive work environment.

Benefits

  • Competitive pay and benefits rooted in principles of equity.
  • Performance incentives and annual merit review.
  • Merchandise discounts.
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance.
  • Retirement Savings Plan with 401k match opportunity.
  • Employee Assistance Program (mental health counseling and legal/financial advice).
  • Resources for continuous learning, career growth, and leadership development.
  • Paid Time Off.
  • Fully-Funded education benefits - may include 100% of tuition, books, and fees.
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

General Merchandise Retailers

Education Level

No Education Listed

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