Retail Merchandising Support Associate, Cumberland Mall - Full Time

Macy's • Atlanta, GA

397d • $32,760 - $40,414

About The Position

As a Retail Merchandising Support Associate at Macy's, you will play a crucial role in enhancing the customer experience by managing merchandise presentation and ensuring accurate pricing and signage. This position requires flexibility and the ability to thrive in a fast-paced environment, where you will engage with customers, assist with product displays, and support the overall sales goals of the department.

Requirements

• Good understanding of the products being sold and ability to provide expert guidance to customers.
• Ability to build relationships with customers and achieve sales goals.
• Proficiency in using point of sale technology and applications.
• Self-driven to keep up with product knowledge and trends.
• Excellent interpersonal skills to work effectively with colleagues.

Nice To Haves

• Experience in retail or customer service is a plus.

Responsibilities

• Greet and connect with customers in a friendly and genuine way.
• Recommend products by identifying customer needs and inspiring purchases.
• Wrap up the shopping experience by celebrating customer purchases.
• Master store products, services, and sales systems to assist customers effectively.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Ensure accurate pricing and signage throughout the store using technology.
• Collaborate with team members to achieve department goals.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program for mental health counseling and legal/financial advice.
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits covering tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees