retail merchandise associate

The TJX Companies, Inc.•Olive Branch, MS

17h•Onsite

About The Position

The Retail Merchandise Associate at TJ Maxx, part of TJX Companies, is responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment. This role requires adherence to all operational, merchandise, and loss prevention standards. Associates may be cross-trained to work in various areas of the store to support business needs. The position involves supporting a positive store culture, accurately processing transactions, promoting credit and loyalty programs, and maintaining merchandising standards. It also includes participating in store recovery, maintaining cleanliness, providing and accepting feedback, adhering to labor laws, and contributing to shrink reduction and safety awareness. TJX is a Fortune 100 company and a leading off-price retailer, offering opportunities for growth and development within a diverse and collaborative team.

Requirements

Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors

Nice To Haves

Retail customer experience preferred

Responsibilities

Delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment
Adhering to all operational, merchandise, and loss prevention standards
May be cross-trained to work in multiple areas of the store in order to support the needs of the business
Role modeling established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned

Benefits

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match (for those who meet service or hours requirements)
medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
health care FSA (for those who meet service or hours requirements)
life insurance (for those who meet service or hours requirements)
short/long term disability (for those who meet service or hours requirements)
paid parental leave (for those who meet service or hours requirements)
paid holidays/vacation/sick (for those who meet service or hours requirements)
auto/home insurance discounts (for those who meet service or hours requirements)
scholarship program (for those who meet service or hours requirements)
adoption assistance (for those who meet service or hours requirements)