Retail Membership Sales Specialist

AAA • Columbia, MD

318d • $19 - $25 • Remote

About The Position

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer—apply now and take the next step towards a rewarding career!

Requirements

• Minimum of three (3) years of sales and customer service experience.
• Effective written and oral communication skills.
• Proficiency in computer skills and ability to navigate multiple websites and programs.
• Notary Public designation or willingness to obtain within 6 months of employment.
• High School Diploma/GED.
• Satisfactory pre-employment and post-employment screening results.

Responsibilities

• Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
• Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls.
• Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
• Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
• Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.
• Assist in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Benefits

• No Sundays: Enjoy a consistent schedule with no work on Sundays.
• Convenient Hours: Store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week.
• Celebrate eight paid holidays throughout the year.
• Accrue over three weeks of paid time off during your first year.
• Paid Volunteer Time Off.
• Competitive Compensation: Starting base compensation of $19.67 to $25.16/hour.
• Monthly Incentive Plan.
• Complimentary AAA Premier level membership benefits.
• Comprehensive medical, dental, vision, and prescription coverage.
• Tuition reimbursement program.
• 401(K) Plan with company match up to 7%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED