Retail Media Account Manager

The Home Depot

100d

About The Position

The Retail Media Account Manager is responsible for day-to-day account management, campaign activation and maintaining strong relationships with Orange Apron Media partners. The Retail Media Account Manager will support onboarding new advertisers, monitor campaign performance, and identify opportunities to drive additional sales, acting as a trusted advisor to clients. The Retail Media Account Manager will work closely with advertisers to ensure campaigns meet business objectives and provide ongoing support to optimize results.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• 2-4 years of professional work experience.
• 2-4+ years of experience in retail, retail media sales, marketing, and/or a background in marketing campaign management.
• Familiarity with digital media, retail, e-commerce, and on-site advertising products.
• Proven success managing marketing campaigns and working with major consumer brands.
• Strong project management skills with the ability to manage multiple tasks simultaneously.
• Ability to interpret data, identify trends, and optimize campaign performance.

Nice To Haves

• Working knowledge of Microsoft Office Suite.
• Working knowledge of presentation software (e.g., Microsoft PowerPoint).
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Demonstrated project management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Build and maintain strong relationships and nurture day-to-day long-term relationships with clients, ensuring smooth communication and collaboration.
• Oversee daily account activities, ensuring clients’ needs are met and addressing issues quickly.
• Translate business objectives into marketing programs, provide real-time reporting, and manage vendor budgets.
• Manage project timelines and deliverables to ensure accurate and timely execution of marketing programs.
• Collaborate with cross-functional partners (media operations, analytics, creative) to enhance campaign performance and client satisfaction.
• Plan, activate, and execute advertising campaigns across both onsite and offsite channels to maximize reach and engagement.
• Lead vendor meetings on campaign activation.
• Evaluate the performance of campaigns, providing data-driven insights and actionable recommendations for improvement.
• Understand the objectives of each advertiser and collaborate with internal teams to develop and execute campaigns that drive revenue.
• Lead the onboarding process for new service providers and supplier partners, ensuring they are fully integrated into the Orange Apron Media program.
• Provide ongoing training, support, and resources to advertisers, helping them navigate the program and achieve their goals.
• Work with internal teams to develop reporting tools, forecast client spend, and present findings and opportunities to clients.
• Identify potential upsell and cross-sell opportunities based on performance and create customized recommendations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees