Retail Master Club Fitter

DICK'S Sporting Goods

92d • $15 - $23

About The Position

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game. If you are ready to make a difference and take the next step in your career, apply to join our team today!

Requirements

• 1-3 years retail experience preferred.
• 1-3 years golf industry experience preferred.

Responsibilities

• Build golfer relationships and work one-on-one with golfers to ensure a positive club fitting experience.
• Support the Operations Sales Manager in achieving company objectives in sales performance, profit contribution, and profit and loss controls.
• Train and certify all club fitters.
• Drive sales in services related areas such as simulator, putting green, Special Orders, Pre-Owned, club fitting and repair programs, accessories, etc.
• Analyze Golf sales reports and data to understand business results and opportunities.
• Establish and maintain effective relationships with customers, ensuring they are greeted and acknowledged.
• Monitor sales, customer service, and operational efforts on the selling floor.
• Act as the point of contact for customers and teammates regarding golf services knowledge.
• Maintain thorough knowledge of products, service, merchandise promotions, and advertising.
• Manage store services sales by performing customer club fittings and repairs.
• Train teammates on all aspects of services and specialized selling techniques.
• Ensure department scheduling, workplace, and daily teammate assignments are on task.
• Communicate information to department teammates regarding Company initiatives, programs, promotions, and services.
• Assist the store management team with general supervision in accordance with Company policies and procedures.
• Plan and execute all golf directives.
• Ensure the store achieves shrinkage goals by partnering with teammates/management.
• Comply with all federal, state, and local regulations regarding store operations.
• Perform all other tasks assigned by management.

Benefits

• Generous suite of benefits.
• Paid leave requirements compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level