Retail Marketing Coordinator

Fleet Feet•Wilmington, NC

About The Position

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life. As a Digital and Advertising Marketing Coordinator for Fleet Feet Wilmington and Jacksonville locations, you will focus on reaching our current running community and new running and fitness communities in our surrounding area through all means of digital and advertising marketing as well as be a leader on our sales floor. This position assists the Owner and collaborates with Store Managers, Community Outreach Coordinators, and buyers to drive customers into the store, reach sales objectives and acquire and retain customers through use of digital and non-digtal marketing and advertising. This position will be involved with marketing efforts, social media marketing, email marketing, outreach events and expos. This position allows you to work collaboratively with Store Management, the Retail Experience Team, the Community Outreach Team, and the local community. As a full-time employee you will also work the sales floor 15-20 hours per week as an outfitter. As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Requirements

Available to work a flexible schedule, including mornings, days, evenings, weekends, and holidays
Working knowledge of Social Media platforms, SEO, Canva or other digital content creation platforms and MS Office (Word, Excel, Outlook and PowerPoint)
Ability to manage multiple moving parts/ plan something and see it through to completion
Experience in a customer-facing sales environment
Deliver the best customer experience by outfitting each customer that walks through the door
Professional and timely internal and external communication
Self-motivated, detail-oriented, and deadline-driven
Collaborative and customer-centric
Willing to go above and beyond when needed
Strong verbal and written communication skills
Ability to lead and direct others
Action-oriented, level-headed, and consistent
Communicate professionally with customers and team
Support all Fleet Feet initiatives, activities, and functions

Responsibilities

Reaching our current running community and new running and fitness communities in our surrounding area through all means of digital and advertising marketing
Be a leader on our sales floor
Assist the Owner and collaborates with Store Managers, Community Outreach Coordinators, and buyers to drive customers into the store, reach sales objectives and acquire and retain customers through use of digital and non-digtal marketing and advertising
Involved with marketing efforts, social media marketing, email marketing, outreach events and expos
Work collaboratively with Store Management, the Retail Experience Team, the Community Outreach Team, and the local community
Work the sales floor 15-20 hours per week as an outfitter
Recommend gear and products that a customer will use to cross their next finish line
Go above and beyond to take care of our customers and communities
Builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere