Retail Market Clerk

Vanderbilt University•Nashville, TN

4d•Onsite

About The Position

Position Summary: The Retail Market Clerk is a key member of the Campus Dining Team within the Division of Administration at Vanderbilt University. The Retail Market Clerk is responsible for providing great customer service while assisting customers with in-store orders and managing the guest check-out process through point of sale and in the markets and dining locations across campus. This position is also responsible for bagging items purchased through point of sale, maintaining stock levels and placing orders as needed. About the Campus Dining Department : Vanderbilt Campus Dining takes pride in the culinary creations served from our kitchens. Our Dining program is highly decorated, the winner of many prestigious awards in the food service industry, including Best On-Site Food Service Operation in the Nation, Best Food Service Operator, the prestigious Ivy Award, and many more. We have main dining centers, restaurants and cafes, convenience stores, and we employ over 300 employees.

Requirements

High School Education or equivalent preferred
Food Handler Certified preferred
6 months previous customer service and food service experience required
6 months experience operating a point-of-sale device required
Excellent customer service
Great interpersonal skills and the ability to work in a team environment
Must be able to understand and follow directions
Ability to read documents
Be self-motivated and disciplined
Ability to bend, stoop and kneel while stocking shelves
Must be able to safely operate all kitchen equipment
Ability to lift to 50 lbs. and frequently lift, push, pull, or carry up to 30 lbs.
Ability to walk or stand for extended time periods, up to 6 hours

Responsibilities

Operate a point-of-sale device while adhering to Vanderbilt Campus Dining cash handling regulations
Assist with food and beverage preparation as needed
Serve food to customers
Complete production and log sheets as assigned (including taking and logging food temperatures)
Receive, stock and price merchandise (this requires stocking a cooler)
Keep product front-faced and organized
Maintain and stock food and beverage stations following the “first in/first out” process
Lead by example and follow customer service standards outlined in the employee handbook.
Works in a team-driven environment, takes direction, delegates tasks and assists with problem-solving
Understands Vanderbilt Campus Dining Meal Plans and has the ability to explain the guidelines of the plan to customers
Maintains quality, safety and sanitary standards of State and City Health Departments and Vanderbilt Campus Dining codes
Maintains clean and orderly work area and complete other general cleaning duties
Reports to management any safety hazards and equipment in need of repair
Provide on-the-job training to new hires
Perform all other duties as assigned and/or when needed