Retail Manager - Healthcare food service

Hospital Housekeeping Systems•Marquette, MI

17d•Onsite

About The Position

As the retail manager you will innovate & implement programs that foster a thriving multi-venue food service environment within a healthcare setting. You will display empathy for the needs of hospital staff and patient families while overseeing the daily operations and managing dietary compliance by providing the highest quality, nutritious, and environmentally sustainable food options possible.

Requirements

Minimum associate’s degree; bachelor’s degree preferred
5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining
3+ years of management
Experience with cash handling policies and procedures
Familiarity with various point of sales (POS)/register systems
Knowledge of hospital food service operations
Computer skills including word processing, spreadsheets, email, and ordering platforms
Must be willing to relocate for promotion opportunities

Nice To Haves

Proficiency in languages other than English, especially Spanish
Certified Dietary Manager (CDM), or willingness to obtain certification within 18 months

Responsibilities

Manage the cafe retail area to provide excellent customer service and support revenue growth
Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Develop and monitor evaluation processes for customer satisfaction
Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance
Lead retail team member recruiting, training, development, scheduling, and assignments
Perform daily inspections and assessments and coach and counsel team members
Manage and monitor all department sales and costs