Retail Manager
HHS, LLC•Marquette, MI
•$65,000
About The Position
We’re looking for a friendly, goal-oriented leader to run our retail food service department. In this role, you will blend high-quality, sustainable nutrition with compassionate service, ensuring our cafe is a productive, rewarding, and restorative space. You will lead a team to success by implementing programs that prioritize nutrition, sustainability, and profitability. Driven to provide high-quality meals and a much-needed break for the hard-working healthcare heroes and families we serve.
Requirements
- 3+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining
- 1+ years of management
- Experience with cash handling policies and procedures
- Familiarity with various point of sales (POS)/register systems
- Knowledge of hospital food service operations
- Computer skills including word processing, spreadsheets, email, and ordering platforms
Responsibilities
- Manage the cafe retail area to provide excellent customer service and support revenue growth
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Develop and monitor evaluation processes for customer satisfaction
- Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance
- Lead retail team member recruiting, training, development, scheduling, and assignments
- Perform daily inspections and assessments and coach and counsel team members
- Manage and monitor all department sales and costs
Benefits
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee Assistance Program (EAP)
- Career development and ongoing training
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
