Retail Manager

Midcontinent • Sioux Falls, SD

2d

About The Position

The Retail Manager is responsible for leading daily operations across multiple
Midco Stores to drive sales results, strengthen customer satisfaction, and
support team performance. The role sets operational objectives, streamlines
processes, and uses data to guide decisions that impact store success. It
supports companywide initiatives that build customer awareness and loyalty while
ensuring consistent execution of standards.

Requirements

• Highschool Diploma/GED or equivalent.
• Minimum 5 years of retail sales experience.

Nice To Haves

• Bachelor’s degree in relevant field and/or an equivalent level of education or work experience.
• Prior supervisory experience in sales or service within a retail or mobile setting.

Responsibilities

• Oversee operations at multiple Midco Stores and provide leadership to team members; direct sales initiatives, streamline processes, and ensure achievement of results.
• Provide assistance to customers within the retail environment at Midco Stores.
• Establish daily, weekly, and monthly objectives aligned with departmental standards; oversee the attainment and allocation of incentives.
• Contribute to Midco initiatives aimed at enhancing customer awareness and fostering loyalty.
• Enhance customer satisfaction and strengthen customer retention efforts.
• Provide training and coaching to team members on best practices to support professional growth, achieve operational objectives, and ensure high levels of customer satisfaction.
• Demonstrate effective cross-functional collaboration to ensure sustained achievement in designated stores.
• Exhibit business acumen to advance Midco’s growth by leveraging data to inform decisions and initiatives.
• Assess performance to identify areas for quality improvement and coaching opportunities.
• Prepare daily, monthly, and yearly reports promptly and with accuracy.
• Deliver prompt performance feedback and conduct daily coaching sessions. Complete quarterly conversations with team members and manage disciplinary or performance issues with professionalism and effectiveness.
• Willing and able to travel as needed.
• Operate and drive a vehicle in accordance with all Midco policies including maintaining a safe driving record.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED