Retail Manager - Salon Manager

European Wax Center•Madison, AL

just now

About The Position

The Center Manager ensures guests have a memorable and inviting experience while delivering the company’s desired financial results. This includes but is not limited to consistently modeling guest service behaviors, recruiting, development, and retention of talent, loss prevention, expense control, training & coaching, and center cleanliness.

Requirements

Minimum of 35 hours per week in the center
3 Scheduled Shifts at the Front Desk
Ability to work flexible days and hours, including nights and weekends (fill in for call-outs at the front desk when needed.)
A positive, friendly, extroverted, and personable demeanor
A professional appearance always
Passion to support and represent the EWC values.
Ensures the center delivers an exceptional and memorable guest experience with every guest who enters the door.

Responsibilities

Lead the team in Sales and model Best Practices to drive results.
Build genuine relationships with guests.
Create guest intimacy with each transaction, building brand loyalty and creating a guest for life. Promotes sharing her experience with friends.
Train associates to establish trust and build guest confidence by becoming experts in package sales and products.
Drive results to meet and exceed sales goals
Take ownership and accountability for creating a positive work environment that increases productivity and reduces turnover.
Communicate business goals and priorities to a team to maximize Associate performance and increase sales opportunities and profitability.
Maintain presence through effective floor sales leadership, ensuring staff coverage in all areas of the center.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume