Retail Manager in Training Franklin Cool Springs

Sun Tan City•Franklin, TN

1d•Onsite

About The Position

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It is the cornerstone of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown, Kentucky. The company employs over 2200 individuals. They provide products, services, and knowledge-based recommendations through trusted, friendly client relationships that help clients look good, feel good, and build confidence. Glow Brands are filled with enthusiastic, fun employees who are passionate about their brands. The role offers a positive environment, valuable skills, and opportunities for advancement and leadership. The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations, fostering a sense of urgency to achieve objectives and holding the team accountable for delivering an exceptional client experience.

Requirements

Management and/or Sales experience required.
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor.
Team building skills.
Ability to prioritize and delegate.

Nice To Haves

Beauty Industry and/or Customer Service experience preferred.
Basic Computer skills (ability to use Word, Excel, and Outlook)

Responsibilities

Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.