Retail Manager I

First Interstate Bank • Wahoo, NE

173d

About The Position

The Retail Manager I is responsible for the delivery of outstanding customer service, achievement of growth goals, operational efficiencies, and development of Financial Service Representatives, typically in a branch with assets of less than $50MM. This position will develop and maintain client relationships utilizing the full spectrum of banking services with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. This is a producing position.

Requirements

• High School Diploma or General Education Degree (GED) required.
• 1-3 years experience in the banking industry to include supervisor or management experience required.
• Valid Driver's License required.

Nice To Haves

• Associate's Degree in Business Administration, Finance, or related field preferred.

Responsibilities

• Facilitates integrated delivery of financial services and products, including referring clients to the appropriate department or division.
• Manages the effective use of customer relationship management software including First 15, recording appropriate activities, incidents, referrals, and marketing.
• Uses the dashboard to monitor and measure performance.
• Ensures operational efficiency, compliance, and quality standards are met.
• Participates in and enforces all aspects of branch security in accordance with First Interstate Bank's security policy.
• Ensures positive community relations in the branch market area; works in a coordinated effort with all branches to foster One First Interstate in the community.
• Demonstrates compliance with all bank regulations for assigned job functions and applies it to designated job responsibilities.
• Keeps up to date on regulation changes, follows all bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Learns, demonstrates, and fosters the First Interstate Bank's corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate; embraces the Bank's vision, values, and mission.

Benefits

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED