Retail Manager 2

Sodexo • Waterloo, IA

109d

About The Position

We are SodexoMagic! Sodexo is seeking a customer-focused and results-driven Retail Manager 2 to lead retail food operations at UPH Allen Hospital located in Waterloo, IA. This position leads the day-to-day operations of the hospital café and retail food services, including grab-and-go options, with a focus on delivering exceptional service, maintaining operational excellence, and creating a positive dining experience for all guests. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges. To learn more about SodexoMagic and read a message from Earvin “Magic” Johnson himself, click here.

Requirements

• Management experience in the food service industry (restaurants, catering, hospitality, hotels, etc.)
• Previous experience working in a high volume facility
• Ability to learn quickly and adapt
• Technical skills and can learn new software quickly
• Interpersonal skills and ability to build relationships with stakeholders

Responsibilities

• Manage all retail operations including catering for the hospital
• Motivate, coach, mentor and develop frontline staff and supervisors
• Interact with customers, hospital staff, and visitors to ensure customer satisfaction
• Oversee cash handling processes and POS programming and maintenance
• Maintain all product merchandising, marketing and ordering standards
• Coordinate department safety and sanitation

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED