Retail Manager 2

Sodexo Careers•Lansing, MI

10d

About The Position

Sodexo is seeking a Retail Manager 2 to support retail food service operations at McLaren Greater Lansing in Lansing, MI . This role oversees daily retail operations with a focus on delivering an exceptional customer experience for patients, visitors, and staff, while driving operational excellence, financial performance, and strong team engagement. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization
possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service
exhibit flexibility to take on additional responsibilities as needed
demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

Responsibilities

oversee cash handing processes, and POS programming and maintenance
ensure company food and physical safety programs and standards are followed
conduct retail brand standard audits (in-house and national brands)
maintain integrity of retail branded concept standards (national and in-house brands)
manage the opening and closing the operation as well daily retail food service operations
ensure all needed signage (including digital) is in place
manage vendor relationships and compliance
maintain all product merchandising, marketing and ordering standards are in place