Retail Management (Full Time)

BRUNT Workwear•North Reading, MA

21h•$50,000 - $80,000

About The Position

We’re leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country’s tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs. The BRUNT team is not only devoted to improving on the old workwear standards, but we’re also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we’re all about getting boots on the ground and building something real with the BRUNT crew. The BRUNT flagship isn’t a traditional retail store; it’s a home base for the trades. A place where customers can walk in straight from a job site, try on gear built for real work, and talk with a team that understands their day-to-day. We’re building more than a place to shop, we’re creating a community hub where craftsmanship, grit, and pride in hard work come together. Note on this Role: This is an evergreen posting. We are always looking for high-energy, authentic individuals to join our crew. While we may not have an immediate opening today, we review these applications first whenever a spot opens up on the team. If you’re passionate about the trades and our mission, we want to know who you are.

Requirements

Experience: 2–7+ years of retail management experience (Role level determined by depth of experience).
Leadership: A proven background in staffing, coaching, and developing high-performing teams.
Results-Driven: Ability to drive sales, deliver financial results, and maintain solid merchant instincts.
Professionalism: High integrity, honesty, and exceptional communication skills.
Technical Skills: Proficient with POS systems and Microsoft Office.
Availability: Full-time availability, including evenings, weekends, and holidays.
Physical Requirements: Must be 18+; able to stand/walk for extended periods; able to lift 30–40 lbs regularly.

Responsibilities

Lead & Develop
Culture: Create a positive, collaborative environment where associates can thrive and feel connected to the mission.
Coaching: Manage and develop the team through consistent, actionable feedback and clear performance expectations.
Talent: Partner in recruiting, interviewing, and onboarding top talent to build a high-performing "internal bench."
Training: Oversee execution of new-hire training to ensure the team is expert in product knowledge and OMNI-channel tools.
Sales & Business Performance
Strategy: Analyze daily/weekly business data to identify trends; pivot floor strategies in real-time to exceed sales goals and KPIs.
Profitability: Manage controllable expenses, staffing levels, and loss-prevention audits to protect the bottom line.
Growth: Build external partnerships and community relationships that drive brand visibility and store traffic.
Customer & Community Experience
Connection: Foster an environment of genuine connection; step in to resolve complex situations and "save the sale" with professionalism.
Advocacy: Engage with the local community through events and outreach, encouraging associates to share ideas for local impact.
Visual & Operational Excellence
Standards: Oversee the execution of visual directives, ensuring the floor is replenished, styled, and marketed according to BRUNT standards.
Efficiency: Ensure 100% compliance with shipment, transfers, and restock processes; maintain a "back-of-house" that fuels "front-of-house" success.
Prioritization: Clearly communicate daily priorities to the team, balancing operational tasks with a high-touch customer environment.