Retail Loss Prevention Detective

The TJX Companies, Inc.•Columbus, OH

2d•Onsite

About The Position

This position at TJ Maxx involves completing daily tasks related to Store Loss Prevention and safety programs, maintaining positive relationships with Store Management, and conducting apprehensions within established policies. The role requires communication with store Associates on damage and shrink initiatives, identifying and resolving internal and external theft, and adhering to shoplifter guidelines. The detective will provide courteous service to customers, promote honesty and integrity, maintain confidentiality, and participate in investigations and surveillance. Responsibilities also include ensuring apprehensions align with store theft activity, completing accurate paperwork, maintaining evidence, and professionally participating in legal activities. The role supports store shrink reduction goals, encourages Associate use of shrink reduction resources, and promotes safety awareness.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time management skills.
Investigative / analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Standout teammate, working effectively with peers and supervisors to accomplish tasks.
Able to work a flexible schedule to support business needs.
0-2 years retail or security experience.

Responsibilities

Completes the daily tasks required for Store Loss Prevention and safety programs.
Maintains positive relationships with Store Management.
Conducts apprehensions within established policies and guidelines.
Communicates with store Associates on damage and shrink initiatives.
Identifies and resolves internal and external theft.
Adheres to established shoplifter guidelines and policies.
Provides timely, courteous and knowledgeable service to customers.
Promotes a culture of honesty and integrity; maintains confidentiality.
Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
Participates in investigations and surveillance as assigned.
Ensures apprehensions are consistent with store theft activity.
Completes and distributes paperwork in an accurate and timely manner.
Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
Coordinates and complete shrink related activities in partnership with Store Management.
Adheres to all labor laws, policies, and procedures.
Supports and participates in store shrink reduction goals and programs.
Encourages Associate use of shrink reduction resources.
Promotes safety awareness and supports maintenance of a safe environment.

Benefits

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match (for those who meet service or hours requirements)
medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
health care FSA (for those who meet service or hours requirements)
life insurance (for those who meet service or hours requirements)
short/long term disability (for those who meet service or hours requirements)
paid parental leave (for those who meet service or hours requirements)
paid holidays/vacation/sick (for those who meet service or hours requirements)
auto/home insurance discounts (for those who meet service or hours requirements)
scholarship program (for those who meet service or hours requirements)
adoption assistance (for those who meet service or hours requirements)
Competitive salary and benefits package.