Retail Loss Prevention Associate 2
About The Position
TJX Companies, a Fortune 100 company and a leading off-price retailer, offers a vibrant team environment that embraces diversity, fosters collaboration, and prioritizes employee development across its global Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx). This role supports the District Loss Prevention Manager and Store Management by executing core responsibilities, primarily acting as a visual deterrent to prevent potential loss and dishonesty, and wearing a body worn camera. The associate is expected to support a positive customer shopping experience, maintain strong partnerships with store teams and loss prevention, and exercise sound judgment to ensure safety and protect the Company brand. Adherence to Company policies and support of Company culture and values are essential.
Requirements
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
Responsibilities
- Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera
- Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention
- Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand
- Adheres to Company policies and maintains and supports Company culture and values
- Maintains a proper and professional stance in the designated area at the front of the store
- Act as a visual deterrent to prevent potential loss/dishonesty
- Review and understand the Store Emergency Response Guide
- Wear a complete Company approved uniform including a Body Worn Camera
- Greet customers appropriately, demonstrate courtesy and respect
- Establish and maintain a position at the front of the store or in a department
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
- Observe and report any suspicious behavior or critical incidents to LP or store management
- Perform a closing safety sweep of the store with a member of management
- Adhere to all Company Policy and Procedure
- Document required incidents in AIIM Case Management
- Performs other duties as assigned
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- 401(k) match (for those who meet service or hours requirements)
- medical/dental/vision (for those who meet service or hours requirements)
- HSA (for those who meet service or hours requirements)
- health care FSA (for those who meet service or hours requirements)
- life insurance (for those who meet service or hours requirements)
- short/long term disability (for those who meet service or hours requirements)
- paid parental leave (for those who meet service or hours requirements)
- paid holidays/vacation/sick (for those who meet service or hours requirements)
- auto/home insurance discounts (for those who meet service or hours requirements)
- scholarship program (for those who meet service or hours requirements)
- adoption assistance (for those who meet service or hours requirements)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
