Retail Loss Prevenion and Safety Lead

Dick's Sporting Goods • Davenport, IA

126d

About The Position

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

Requirements

• Prior LP or educational experience in Loss Prevention preferred.
• Ability to walk sales floor, stockrooms, and office areas during the duration of the shift.
• Ability to deescalate incidents involving confrontation by athletes exhibiting concerning behavior.

Nice To Haves

• Relevant state mandated clearances to supervise minors based on the location of the House of Sport.

Responsibilities

• Mitigate and reduce losses through the deterrence of external theft and execution of key operational programs.
• Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers.
• Support, promote and actively demonstrate company values related to athlete engagement.
• Detect, investigate, and document Organized Retail Crime and other violations of law and/or company policy.
• Network with law enforcement, loss prevention professionals, and other retailers to identify and create comprehensive case files for repeat external theft perpetrators.
• Proactively monitor controls and conduct local surveillance to identify possible dishonest activity.
• Walk stockrooms and employee-only areas to ensure compliance with stockroom standards and identify signs of internal theft.
• Complete detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.
• Effectively network with retail and government resources to identify, investigate, and address organized retail crime activities.
• Train all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance.
• Conduct regular review of operational processes for compliance - Inventory movement, cash office procedures, and Known Loss Reporting.
• Develop tactics for improvement as necessary.
• Analyze key metrics to identify operational deficiencies and financial risks, developing tactics to improve.
• Assist with conducting store Loss Prevention assessments to ensure compliance with company processes and legal requirements.
• Ensure compliance with physical building security including key control and alarm tests.
• Conduct MES sweeps, Fitting Room checks, and safety certifications as needed.
• Identify and correct any safety concerns with the rock wall and climbing equipment.
• Review safety trends and develop action plans regularly with the store leadership team.
• Participate in Shrink Coach meetings, new hire orientation, and conduct frequent training sessions with store teammates.

What This Job Offers

• Job Type: Full-time
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers