Retail Loan Processor (San Diego, CA)

Lendsure Mortgage Corp•San Diego, CA

8h•$75,000 - $90,000•Onsite

About The Position

Join the dynamic team at LendSure Mortgage Corp as a Full-Time Retail Loan Processor in San Diego, CA. This is an exciting opportunity to leverage your expertise in a collaborative, customer-focused environment that values innovation and excellence. With a competitive pay range of $75k-$90k, including monthly bonuses, your hard work will be rewarded as you help clients achieve their dreams of home ownership. By working onsite, you will engage closely with your colleagues in a fun and forward-thinking workplace. Your role will directly impact client satisfaction and drive our mission of problem-solving in the real estate industry. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance and a Competitive Salary. If you have 4 years of experience and a passion for making a difference, seize this chance to elevate your career! Make a difference as a Retail Loan Processor As a Full-Time Retail Loan Processor at LendSure Mortgage Corp, you will manage a pipeline of leads, transforming potential into reality for borrowers navigating the loan process. Your role will involve directly guiding clients through each step, ensuring they feel supported and informed as they make critical financial decisions. This hands-on position will allow you to utilize your problem-solving skills and customer-focused mindset to foster lasting relationships and deliver exceptional service. In this fast-paced environment, your expertise will contribute to a seamless experience, empowering clients to achieve their homeownership dreams with confidence. Are you a good fit for this Retail Loan Processor job? To thrive as a Full-Time Retail Loan Processor at LendSure Mortgage Corp, you will need a strong foundation in mortgage lending, particularly with non-QM mortgage loans. Extensive knowledge of underwriting guidelines and compliance regulations is essential, ensuring that you navigate the loan process seamlessly and adhere to industry standards. Proficiency with relevant software and tools will enhance your efficiency as you manage your pipeline of leads. In addition, strong communication skills, attention to detail, and a customer-focused approach are crucial. Your ability to solve problems and think critically will help you address borrower inquiries and challenges effectively, providing a top-notch experience as clients embark on their journey toward homeownership.

Requirements

High school diploma or equivalent required; college degree preferred.
Minimum 4 years of mortgage loan processing experience, preferably with Non-QM loans.
Extensive knowledge of mortgage lending, underwriting guidelines, and compliance regulations.
Strong understanding of loan structuring, Non-QM investor requirements, and credit risk assessment.
Ability to manage a high-volume loan pipeline while maintaining exceptional attention to detail.
Superior customer service skills with the ability to build rapport and maintain relationships with borrowers and partners.
Exceptional verbal and written communication skills, ensuring clear, concise, and professional interactions.
Problem-solving mindset with a proactive, self-motivated approach to workflow and task completion.
Proficiency in loan processing software, including, Salesforce, and Microsoft Office (preferred).

Responsibilities

Directly communicate with borrowers to collect necessary documentation, explain loan terms, and ensure a smooth loan process.
Serve as the primary point of contact for borrowers, loan officers, and third parties, providing proactive updates and addressing inquiries efficiently.
Process and prepare Non-QM residential mortgage loans for funding with accuracy and attention to detail.
Review and verify loan documentation for compliance, investor guidelines, and regulatory requirements.
Ensure clear and effective communication with all stakeholders, including underwriters, closing attorneys, escrow officers, and funding departments.
Educate borrowers on loan terms, conditions, and next steps, ensuring a transparent and seamless lending experience.
Manage a pipeline of 20-30 loans, ensuring timely completion of processing milestones and closing deadlines.
Order and review third-party documentation (title, appraisal, insurance, etc.) for accuracy and compliance.
Track loan progress, proactively resolving any potential issues to prevent delays.
Identify and resolve borrower concerns while providing a high level of customer service and professionalism.
Work closely with underwriting, funding, and senior management teams to optimize loan closing ratios.