We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Retail Lending Quality Control Specialist & Appraisal Reviewer is responsible for performing all quality control tasks related to mortgage, consumer real estate and consumer non-real estate files for all credit products originated through multiple channels and across multiple states. They will also review appraisal reports associated with residential mortgage loans as well as consumer real estate loans. The Specialist will be responsible for adhering to agency guidelines, credit policy, documentation requirements, and either curing issues or facilitating remediation. Additionally, they will contribute to process improvement initiatives and lead projects to achieve line of business goals and optimize the client experience. Essential Functions/Responsibilities Work with line of business leadership to ensure sound quality control policies and procedures including the Mortgage Quality Control Plan and Mortgage Quality Control Procedures. Identify and communicate the root cause and source of recurring loan defects with the objective of eliminating or reducing errors through process improvement or additional training. Provide effective and timely reporting to managers on the quality of the loan origination process helping to identify areas of concerns and opportunities to improve loan quality and efficiency. Ensure timely responses to file requests from Fannie, Freddie, FHLB, VA, FHA, and mortgage insurance companies and resolve issues as needed. Ensure various reviews are completed timely including but not limited to Prefunding QC, Post Closing QC, Denied QC review, Early Payment Default Review, NMLS Quarterly testing, OFAC reviews, LDP/GSA checks, exception testing. Review HUD Loan Review System (LRS) weekly and resolve inquiries as provided. Track repurchase activity including remedy requests, tracking, and closure of repurchase requests from agencies and investors. Review appraisal reports associated with Residential Mortgage Loans and Consumer Real Estate loans Accept or deny appraisal reports in accordance with Fannie Mae, Freddie Mac, Interagency Guidelines, USPAP and the bank's Credit Policy. Deliver appraisals and flood notice to borrowers via electronic channel or mailing. Achieve and maintain a Satisfactory Level of department turn-around times, per level of agreement with the lines of business. Perform other tasks and assignments as directed by Management.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees