About The Position

Join our exceptional team of high-energy leaders as a Lending Manager in Chase Home Lending and put your knowledge and understanding of the home lending industry to good use by leading and motivating a team of Senior Home Lending Advisors. You will adhere to all regulatory requirements while executing on the strategic business plan to promote and market the firm's mortgage products to clients, team members, and partners inside and outside the branch footprint, attain mortgage lending goals, generate profit and manage and grow a team. You will have a unique opportunity to grow your career while making a significant impact on our business. As a Lending Manager in Chase Home Lending, you have an opportunity to build a team and impact strategic growth while helping clients to fulfilling the dream of homeownership.

Requirements

  • Bachelor's degree or equivalent work experience in sales and/or real estate
  • 5+ years of sales/mortgage/lending/originations management experience in a retail banking environment and cross-selling to mortgage customers.
  • Excellent P&L management skills with substantial experience leading a profitable retail business and executing a strategic business plan.
  • Proven track record of successfully recruiting, interviewing, hiring, developing, managing, and retaining 10 or more Field Home Lending Advisors with an ability to lead, model, coach, and mentor all levels of sales and sales management.
  • Excellent written and oral communication skills with the ability to build strong relationships with internal business partners to achieve success.
  • Excellent working knowledge of the originations market including conforming, nonconforming, and home equity as well as competitor product, pricing, and business strategies.
  • Strong knowledge of current environment underwriting standards (e.g. Knowledge of FHA, VA, FNMA, and FHLMC) guidelines and loan fulfillment processes
  • Willingness to travel to branches weekly, which may include overnight stays in other states.
  • Strong PC skills

Nice To Haves

  • FHA/VA sales experience
  • Marketing, promoting, relationship building, and consulting skills
  • Intermediate Personal Computer skills in a Windows environment

Responsibilities

  • Coaches and mentors the branch team by providing training on products and services.
  • Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
  • Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
  • Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
  • Builds role as the internal and external mortgage expert and maintains good relationships with customers.
  • Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
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