OluKai Retail Lead - Haleiwa

OluKai-Kaenon-melin-Roark•Haleiwa, HI

About The Position

As the OluKai Retail Lead, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry. We have the following position(s) open for this role: Part Time - 19 hours or less

Requirements

Minimum of 1 year of retail or customer service experience, preferably in a leadership or key holder role.
Must be available for at least three (4-8hrs) shifts a week
Strong interpersonal and communications skills both verbal and written
An independent work ethic, excellent time management skills and organizational abilities
Positive attitude and high integrity
Must be able to lift, carry or otherwise move objects weighing up to 30lbs.
Desire to learn and grow within the company

Responsibilities

Ability to consistently hit goals and plans set forth by company and/or management.
Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives.
Responsibility to open and close the store to standard and for store keys and security measures.
Confidence to be the Manager on Duty when needed.
Basic coaching to Retail Associates as needed.
Ability to engage with new customers and build immediate and lasting rapport.
Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
Attention to detail, upholds visual standards and store cleanliness.
Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
Thorough understanding of POS best practices and use for a seamless consumer experience.
Be a brand ambassador for OluKai. Participate in local events and giveback programs.