Retail Lead

The Jay Group LTD • Wyoming, MI

29d

About The Position

Job Summary:
As a Retail Keyholder, you will be responsible for supporting the store management team in the day-to-day operations of the retail store. Your primary duties include opening and closing the store, managing cash and sales transactions, ensuring a positive customer experience, and assisting in the supervision of the sales team.

Part Time Employment

Duties and Responsibilities (Essential Functions):

Opening and Closing Procedures:
Open and close the store following established procedures.
Ensure all security measures are in place during opening and closing.
Cash Handling:
Manage cash registers and perform cash handling duties accurately.
Conduct cash audits and reconcile discrepancies.
Customer Service:
Provide excellent customer service to ensure a positive shopping experience.
Assist customers with product inquiries, purchases, and returns.
Sales Support:
Support the sales team by helping customers and driving sales.
Ensure merchandise is well-stocked and displayed appropriately.
Supervision:
Assist in the supervision and training of retail staff.
Delegate tasks and ensure team members are meeting performance expectations.
Security and Loss Prevention:
Monitor and enforce security measures to prevent theft or loss.
Collaborate with management on implementing loss prevention strategies.
Inventory Management:
Assist in managing inventory levels and restocking merchandise.
Conduct regular inventory checks and report discrepancies.
Operational Compliance:
Ensure compliance with company policies and procedures.
Communicate any issues or concerns to store management.
Communication:
Communicate effectively with the store management team and staff.
Relay important information to team members as needed.

This description is not all encompassing and may require additional activities.

Requirements

• Previous retail experience, preferably in a supervisory role.
• Strong communication and interpersonal skills.
• Ability to handle cash transactions and perform basic math functions.
• Knowledge of retail operations and customer service principles.
• Availability to work flexible hours, including evenings and weekends.
• Reliable and responsible with a high level of integrity.

Responsibilities

• Open and close the store following established procedures.
• Ensure all security measures are in place during opening and closing.
• Manage cash registers and perform cash handling duties accurately.
• Conduct cash audits and reconcile discrepancies.
• Provide excellent customer service to ensure a positive shopping experience.
• Assist customers with product inquiries, purchases, and returns.
• Support the sales team by helping customers and driving sales.
• Ensure merchandise is well-stocked and displayed appropriately.
• Assist in the supervision and training of retail staff.
• Delegate tasks and ensure team members are meeting performance expectations.
• Monitor and enforce security measures to prevent theft or loss.
• Collaborate with management on implementing loss prevention strategies.
• Assist in managing inventory levels and restocking merchandise.
• Conduct regular inventory checks and report discrepancies.
• Ensure compliance with company policies and procedures.
• Communicate any issues or concerns to store management.
• Communicate effectively with the store management team and staff.
• Relay important information to team members as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed