RETAIL LEAD CLERK (FULL TIME)
About The Position
Summary: Performs retail selling and clerical work. Receives and displays merchandise in retail store. Trains and directs retail clerks in ordering, receiving, sales, inventory, cash control and customer service functions. Essential Duties and Responsibilities: Trains and directs retail clerks. Receives and checks in merchandise. Stock shelves, counters and tables with merchandise. Sets up advertising displays and arranges merchandise to promote sales. Stamps, marks and tags price on merchandise. Obtains merchandise requested by customer or receives merchandise selected by customer. Totals merchandise price and tax to determine final bill amount. Accepts payment and makes change. Wraps and bags merchandise. Removes and records amount of cash in register at end of shift. Keeps record of sales, prepares inventory and orders merchandise. D40Keeps showroom clean and orderly. Answers customers' questions about merchandise location, price and use. Handles escalated customer service concerns. Complies with sanitation, ServSafe and safety requirements. Maintains clean and safe work environment; performs job safely. Performs other duties as assigned.
Requirements
- Starbucks lead experience preferred.
- Prior customer service experience required.
Responsibilities
- Trains and directs retail clerks.
- Receives and checks in merchandise.
- Stock shelves, counters and tables with merchandise.
- Sets up advertising displays and arranges merchandise to promote sales.
- Stamps, marks and tags price on merchandise.
- Obtains merchandise requested by customer or receives merchandise selected by customer.
- Totals merchandise price and tax to determine final bill amount.
- Accepts payment and makes change.
- Wraps and bags merchandise.
- Removes and records amount of cash in register at end of shift.
- Keeps record of sales, prepares inventory and orders merchandise.
- Keeps showroom clean and orderly.
- Answers customers' questions about merchandise location, price and use.
- Handles escalated customer service concerns.
- Complies with sanitation, ServSafe and safety requirements.
- Maintains clean and safe work environment; performs job safely.
- Performs other duties as assigned.
Benefits
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
