Retail KYC Manager, Customer Owner, Consumer Distribution

TD Bank • Mount Laurel Township, NJ

113d • $86,840 - $139,360 • Remote

About The Position

The Retail KYC Customer Owner for Consumer Distribution performs reviews for high-risk customers. This role is responsible for identifying, assessing, and mitigating risks, ensuring compliance with regulatory requirements, and providing expert recommendations on complex matters. This role requires discretion, independent judgment, and strong knowledge of anti-money laundering (AML) regulations and risk management practices. The primary responsibility of the Centralized Review Team-Consumer KYC is to execute enhanced due diligence (EDD) reviews for high-risk customers at the bank. The team is responsible for managing procedures and escalations related to high-risk customers, including analysis of customer behavior and activity of concern, in compliance with KYC policy and regulatory requirements. The team engages with the 1st line of defense on the outcomes of EDD reviews, management of issues, and guidance related to high-risk customer types and associated activity.

Requirements

• Undergraduate degree.
• 7+ years relevant experience.
• Strong understanding of KYC and ability to demonstrate leadership skills.
• Strong understanding of customer relationship and ability to mitigate risk.
• CAMS certified.
• Ability to be tech savvy and adapt quickly.

Responsibilities

• Leads and manages a significant business management functional area and overall operation of a diverse group in an area of moderate risk, complexity or scope.
• Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate.
• Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy.
• Oversees / leads / manages and plans work activities that may require alignment across multiple areas.
• Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team.
• Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
• Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders.
• Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities.
• Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements.
• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development and reward and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree