Retail Keyholder, Savage X Fenty (Orland Square Mall - Chicago, IL)

Savage X Fenty•Chicago, IL

13d•Onsite

About The Position

Savage X Fenty is currently looking for a driven and passionate Retail Keyholder at the Orland Square Mall in Chicago, IL! How Do You Fit In? As a Retail Keyholder you are responsible for supporting Store Leadership in building a fearless, confident, and inclusive team that will bring the Savage x Fenty experience to our first IRL locations! In this role, you will work closely with the Store Leader to uphold the values and culture of our organization as we establish our retail fleet presence across the country. You are passionate about creating a best-in-class employee environment while delivering an exceptional and one of a kind customer experience. As a leader in our first stores, you will be integral in building a forward-thinking and innovative retail experience for both your store team and the Savage x Fenty customer.

Requirements

Retail Experience: 1-2 years in high volume retail environment a plus.
Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
Ability to lead through ambiguity while leading multiple initiatives.
Tech-savvy or strong comfort around technology as component of daily responsibilities.
An organizational powerhouse with a strong sense of urgency, stellar time management skills and an acute attention to detail.
Self-directed and highly motivated to take ownership of tasks to ensure solutions.
Flexibility with your schedule. Your work hours will be based on business needs.
Applicants must be 18 years of age or older.

Responsibilities

Upkeep an inclusive store culture that is reflective of our values and brand ethos resulting in a team of engaged sales advisors and outstanding customer experiences.
Partner with Store Leaders to deliver a dynamic and meaningful customer journey supported by impactful visuals and technology that is elevated by a highly engaged store team.
Achieve KPI targets, budgets, and objectives by driving a culture of business owners who hold themselves accountable to individual and overall performance.
Approach business opportunities, risks, and roadblocks with urgency and a growth mindset as you partner with the Store Leader and appropriate cross functional teams.
Actively engage our guests and VIP members by providing an experience centered around body positivity, product knowledge and authenticity.
Provide training and immediate feedback to store team around our customer service model, performance expectations and overall operational standards.
Collaborate with the Store Leader to inspire sales advisors to accomplish individual and team performance targets.
Maintain visual merchandising standards by consistently coaching and training store team based on VM guides, floorsets and expectations.
Serve as a resource for general product knowledge, operational compliance and global communication to all team members.
Maintain and achieve personal performance targets.