Retail Keyholder (Part-Time)

Placers • Bloomington, MN

293d • Onsite

About The Position

The objective of the Key Holder position is to provide an exceptional guest experience and support their retail team in the day-to-day operations. This Key Holder will be tasked with providing an exceptional guest and cash-desk experience, supporting in merchandising, BOH management, product receiving and replenishment and overall floor recovery. They will play a key role in the store's day-to-day operations by overseeing the team, ensuring excellent customer service, and maintaining operational standards. They will ensure that the store principles are followed, providing exceptional guest experience through quality education, relationship building and by delivering a best-in-class Sitka brand experience. This is not a remote position. This is a contract position. Located in Mall of America.

Requirements

• Excellent organizational and time management skills with proven aptitude to prioritize and manage workload.
• Outstanding customer service, relationship building skills.
• Ability to process daily procedures.
• Strong interpersonal skills: presents a positive and professional image, effectively collaborates with diverse teams, and is successful at achieving results through the effort of others.
• Exceptional communication skills.

Responsibilities

• Open and close the store as needed, ensuring security protocols are followed.
• Supervise the floor during shifts, managing staff to ensure smooth operations.
• Assist in cash management, including opening/closing the registers and handling any discrepancies.
• Ensure compliance with store policies, procedures and safety standards.
• Lead by example in delivering excellent guest experience.
• Address and resolve guest concerns in a professional and timely manner.
• Support team members in meeting and exceeding guest expectations.
• Supervise, train, and motivate store associates.
• Provide feedback and guidance to staff, ensuring continuous development.
• Help to monitor attendance and manage staff performance.
• Assist in driving sales through excellent product knowledge and service.
• Support management in achieving store sales targets and key performance indicators.
• Monitor and replenish stock levels to meet customer demands.
• Assist in merchandising displays and maintaining store cleanliness.
• Oversee stock replenishment and organization.

Benefits

• Company culture unlike any other.
• Placers offers PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify.
• Referral Program Perks! Employees who refer a candidate to Placers that fully complete 250+ hours will receive a $50 Visa Gift Card Bonus.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services