Retail Key Holder

Crossroads Trading Co. Inc.•San Jose, CA

26d•$20 - $24

About The Position

Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience. When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own. We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey. You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one. You are: A Team Player. You are as enthusiastic about the success of others as you are about your own success. Authentic. You are your unique self! Fashion-focused. You eat, breathe, and sleep style. Fashion is life. Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together! We problem-solve together! People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others. A Trainer. You enjoy explaining how things work and have patience when teaching others . You will: Engage. You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in. Prioritize + Delegate. There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine! Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us! Have integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult. Be Compassionate. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them. Be Reliable. You will show up to work on time and ready to go! Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.

Requirements

Prior supervisory experience in retail (6 months+)
Have a good eye for fashion and current trends.
Must be able to work a minimum of 30 hours per week.
Must be authorized to work in the United States.

Responsibilities

Lead by example greeting each customer with a smile and welcome them to our store.
Create a welcoming, fun, and inclusive environment to shop and work in.
Use your team to get everything done and run the store like a well-oiled machine!
Teach our customers how we work and get them excited about selling their clothes to us!
Act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
Connect with all customers and try our best to help them.
Show up to work on time and ready to go!
Support your team and customer as needed.