Retail Key Holder

Goodwill of Western New York • Buffalo, NY

12h • $16 - $18

About The Position

Step into a leadership role where you’ll help drive retail success and make a
difference in your community!

Requirements

• A retail pro with great customer service skills
• A confident communicator and team motivator
• Reliable, flexible, and ready to lead by example
• Someone who lives our values: Own It • Dare to Excel • Be Bold • Be Extraordinary • Win Together
• Ability to lift up to 50 lbs. and work on your feet
• Flexible schedule, including evenings and weekends
• Willing to attend orientation in Buffalo (full time only)

Nice To Haves

• 1+ year of retail keyholder experience preferred

Responsibilities

• Perform store opening and closing procedures, including securing the building 
• Train Store Associates and act as Manager on Duty when needed 
• Help maintain a positive, productive store environment 
• Deliver outstanding customer service at the register, on the sales floor, or at the donation door 
• Support store operations including merchandising, cleanliness, and promotions 
• Ensure accurate cash handling and POS transactions 
• Sorts donations into sellable, salvage, or trash categories 
• Prices items using our guide and identifies high-value goods 
• Meets daily production goals and quality standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees