Retail Human Resources Intern - Summer 2025
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About The Position
The Retail Human Resources Internship at Hy-Vee offers a unique opportunity for individuals pursuing a degree in a relevant field to gain hands-on experience in the Human Resources functions within a retail environment. This internship is designed to provide a comprehensive understanding of the various aspects of HR in a grocery store setting, combining self-paced learning modules with immersive training in an assigned store. The specific training location will be determined closer to the start date, allowing interns to engage directly with the operations of a retail store while learning from experienced management. Interns will train alongside management to learn essential HR functions, including completing the Retail Human Resources Activity Book over the course of the 10-week program. Responsibilities will include assisting with employee performance reviews, addressing employee relations issues, managing scheduling, and understanding benefits and wages. Interns will also handle customer complaints, ensuring satisfaction through follow-up communications and thank-you letters. A key component of the internship will be learning effective recruiting and retention strategies to facilitate staffing needs, including coordinating employee transfers between stores. Additionally, interns will assist in the hiring process, which may involve interviewing candidates and facilitating orientation training for new employees. Scheduling employees, honoring time-off requests, and providing excellent customer service are also critical aspects of the role. Interns will be expected to engage with customers positively, helping them find products and enhancing their shopping experience. Participation in weekly staff and assistant manager meetings will further enrich the learning experience, providing insights into store operations and team dynamics. The internship requires adherence to company guidelines regarding personal hygiene and dress, as well as punctuality in reporting to work. Interns will also be expected to assist in various store areas as needed and perform other job-related duties as assigned, ensuring a well-rounded experience in the retail HR field.
