Retail High Performance Parts Sales - Full-Time
About The Position
Business is booming at JEGS! We are the leader in the after-market distribution of high-performance automotive parts and accessories, and we are searching for a person who is passionate about cars and high performance to assist with customers at our retail location in Columbus, OH and our Will Call Dept. In Delaware, OH. At JEGS Automotive, we have been delivering high-performance auto parts to customers worldwide for over 65 years. Our products help our customers get where they want to go and give their cars the performance they need to win on the track! Your career is no different. You have goals, you know where you want to go, and a career with JEGS can get you there! We are currently searching for a Retail High-Performance Part Sales Associate to join Team JEGS at our 11th Ave location in Columbus, OH and at our Will Call Dept. in Delaware, OH
Requirements
- Previous customer service, retail or call center experience
- High-performance automotive parts knowledge is required
- Professional demeanor
- Strong verbal communication skills
- Basic PC skills
- Solid math skills
- Passionate desire to help customers
- Friendly, approachable demeanor
- Strong work ethic
- Strong customer focus mindset, moderate proficiencies in consulting/advising customers, answering inquiries and providing informative information/resolutions and managing difficult situations with customers
- Must pass automotive knowledge assessment prior to hire
- Ability to stand for long periods of time (100%)
- Must be able to lift up 50 pounds
- Weekend availability required
Nice To Haves
- Experience in a sales environment a plus.
- ASE Certification a plus
Responsibilities
- Greets customers and answers inbound calls from customers
- Listen with understanding to customer needs and be able to clearly communicate technical knowledge to produce sales
- Troubleshoot car parts and problems with customers
- Take orders from customers and input their automotive parts order into the system
- Cashing out our retail customers using our computerized checkout process and package their orders
- Shelf and display maintenance and straightening throughout the day
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Opening duties as needed to prepare the store and end-of-day closing duties as needed to prepare the store for the next day
- Keep merchandise return ratio at an acceptable level
- Restock merchandise
- Work directly with vendors to quote custom/new parts for customers
- Upsell/remind customers of additional tools needed to install parts
- Meet or exceed all performance metrics
- Other duties as assigned
Benefits
- medical/dental/vision/Rx insurance
- company-paid life insurance
- a casual dress environment
- 401K and profit-sharing retirement plan
- an associate product discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
