Retail Guide - New York

The Orvis Co • New York, NY

293d

About The Position

Orvis is w passion and a career meet. Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will create a store atmosphere that is welcoming and inclusive. Serve as a brand ambassador and lead by example in a fast-paced retail environment. Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love.

Requirements

• Friendly and inviting personality
• Ability to build relationships and demonstrate care for customers and co-workers
• Delivery of world-class customer service through empathy, critical thinking, and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services
• Entrepreneurial spirit and ability to leverage assets across Orvis' omnichannel retail platform
• Current computer skills and ability to learn business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and stamina to execute floor sets

Nice To Haves

• Creativity and visual merchandising skills are a plus

Responsibilities

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate core values of surprising and delighting customers
• Take pride in Orvis products and protect what we love
• Utilize time between customers to enhance store presentation through merchandising, maintaining standards, and restocking

Benefits

• Monthly Team Incentive Program
• Employer-matched 401(k) savings plan
• Paid time off and holiday pay
• Generous associate discount
• Opportunities to earn travel credits

What This Job Offers

• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers