Visionworks-posted 8 days ago
$58,656 - $72,840/Yr
Full-time • Manager
Radnor, PA
5,001-10,000 employees

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great. A Visionworks General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup.

  • Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
  • Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
  • Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
  • Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
  • Remove obstacles and find resolution in the patient/customer experience when needed
  • Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals
  • HS Diploma or GED required; Bachelor’s degree preferred
  • Three (3) or more years of related experience required
  • Optical management experience preferred
  • Licensed GMs must have a current State Opticians License
  • Vision Coverage
  • Paid Parental Leave
  • Bereavement Leave
  • 401 (k) Savings Plan
  • Paid Time off
  • Milestone anniversary awards
  • Medical, Dental for Full Timers
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