Retail General Manager

Office Depot • Shreveport, LA

425d

About The Position

The Retail General Manager at Office Depot and Office Max is responsible for driving total sales and services within the store. This role involves managing sales performance, developing store strategies, and ensuring a positive customer experience. The General Manager will lead and inspire associates, manage operations, and foster community relationships to enhance brand loyalty and customer retention.

Requirements

• High School diploma or equivalent required; bachelor's degree preferred in Business, Marketing, Retail Management, or a related field.
• Minimum two to four years management experience or demonstration of skills through an internal development program.
• Good business acumen and ability to lead, coach, and manage others.
• Ability to positively influence at all levels and possess executive presence.
• Excellent verbal and written communication skills.
• Ability to plan, prioritize, and execute detailed instructions in a timely manner.
• Demonstrated leadership capabilities and ability to work independently and with others.
• Sound judgment and people management abilities.
• Adaptability to a changing environment and ability to achieve goals despite stress and ambiguity.
• Proficiency in using computers and technology for job-related tasks.

Responsibilities

• Achieve results for Sales, Services, Operations Profit, and Customer/Community relationships.
• Drive the overall customer experience and sales service culture within the location.
• Manage sales performance and identify sales opportunities.
• Develop overall store strategies and tactics to achieve sales results and operational goals.
• Focus on key business initiatives to ensure maximum sales and profitability.
• Own associate training and development, talent assessment, and succession planning.
• Provide positive and constructive feedback, coaching, and counseling to associates.
• Lead, motivate, and inspire associates to create a customer/client first environment.
• Engage with the local community and host in-store events to build client relationships.
• Resolve associate and customer relations concerns in a timely manner.
• Manage performance of all associates and foster a positive workplace environment.
• Initiate and support company changes as an active Change Champion.

Benefits

• Competitive salaries
• 401(k) plan
• Opportunities for career growth within the organization
• Retail General Manager Incentive program based on store-level metrics

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED