Retail General Manager Tuscaloosa AL

Office Depot • Tuscaloosa, AL

409d

About The Position

The Retail General Manager at Office Depot and Office Max is responsible for driving sales, services, and operational performance within the store. This role involves developing strategies to enhance customer experience, managing associate training and development, and fostering community relationships to boost brand loyalty. The General Manager will lead a team to achieve sales goals while ensuring a positive workplace environment and effective execution of company standards.

Requirements

• High School diploma or equivalent required; bachelor's degree preferred.
• Minimum two to four years management experience or demonstration of skills through an internal development program.
• Good business acumen and ability to lead, coach, and manage others.
• Ability to positively influence at all levels and possess executive presence.
• Excellent verbal and written communication skills.
• Ability to plan, prioritize, and execute detailed instructions in a timely manner.
• Demonstrated leadership capabilities and ability to work independently and with others.
• Sound judgment and people management abilities.
• Adaptability to a changing environment and ability to achieve goals despite stress and ambiguity.
• Proficiency in using computers and technology for job-related tasks.

Responsibilities

• Grow total sales and services within the location.
• Achieve results for Sales, Services, Operations Profit, and Customer/Community relationships.
• Drive the overall customer experience and sales service culture.
• Manage sales performance and identify sales opportunities.
• Develop overall store strategies and tactics to achieve sales results and operational goals.
• Increase conversion rates and drive customer traffic into stores.
• Own associate training and development, talent assessment, and succession planning.
• Provide feedback, coaching, and counseling to associates.
• Lead, motivate, and inspire associates to create a customer/client first environment.
• Engage with the local community and host in-store events to build client relationships.
• Resolve associate and customer relations concerns in a timely manner.
• Manage performance of all associates and foster a positive workplace environment.
• Initiate and support company changes as an active Change Champion.

Benefits

• Competitive salaries
• 401(k) plan
• Opportunities for career growth within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED