Retail General Manager Bench Salt Lake City Area

Office Depot • South Jordan, UT

88d

About The Position

At Office Depot and Office Max our Bench General Manager will have ownership and drives the overall customer and sales service culture within the location. The Bench General Manager will have accountability for managing sales performance and identifying sales opportunities. They will develop overall store strategies and tactics to achieve sales, service and operational performance goals, ensuring maximum sales and profitability by focusing on key business initiatives. The role includes owning associate training, development of top talent, providing positive and constructive feedback, and appropriate coaching and counseling. The Bench General Manager will lead, motivate and inspire associates to create a customer-centric environment resulting in a memorable and positive customer experience. They will build customer retention, strong relationships, and brand awareness and loyalty. Additionally, they will be responsible for hiring, merchandising, operations and execution of store and company standards, as well as resolving associate and customer relations’ concerns. Conducting performance management of all associates and participating in networking to create positive relationships within the community are also key responsibilities. The Bench General Manager will act as a Change Champion, initiating and supporting change.

Responsibilities

• Manage sales performance and identify sales opportunities.
• Develop overall store strategies and tactics to achieve sales, service and operational performance goals.
• Ensure maximum sales and profitability by focusing on key business initiatives.
• Own associate training and development of top talent.
• Provide positive and constructive feedback, coaching and counseling.
• Lead, motivate and inspire associates to create a customer-centric environment.
• Build customer retention, strong relationships, and brand awareness and loyalty.
• Responsible for hiring, merchandising, operations and execution of store and company standards.
• Resolve associate and customer relations’ concerns.
• Conduct performance management of all associates.
• Participate in networking and creating positive relationships within the community.
• Act as a Change Champion, initiating and supporting change.

Benefits

• Competitive salaries
• 401(k)
• Opportunity to move and grow within the organization
• Eligibility to participate in an incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager