Retail Gearhead / Sales Associate (Part Time)
About The Position
At Backcountry, our mission is to connect people to their passions. Our five online storesâBackcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheapâaim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down lifeâs greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.
Requirements
- High school diploma or equivalent required; some college coursework preferred
- Previous retail sales experience preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Flexibility to work weekends, holidays, and evenings
- Passion for outdoor activities and knowledge of outdoor gear and apparel
Nice To Haves
- Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
- Outdoor industry and retail experience, nice to have
Responsibilities
- Greet and assist customers with their purchases
- Provide product information, advice, and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products, industry trends, and competitors
- Perform other duties as assigned by the Store Manager and Assistant Store Manager
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
